Two years ago, IKEA’s Chief Sustainability Officer Steve Howard made waves when he commented that consumers in the West had reached “peak stuff”. In his eyes, the rampant materialism of the 20th century had given way to a new rejection of accumulation. “Broadly, you saw a tremendous expansion in consumption and people’s livelihoods through the 20th century,” he said. But these days it, “is plateauing out.”[1]
In 2018, his prognosis is holding true. According to Barclaycard’s end-of-year report, the experience economy is surging amongst Britons, despite the concurrent squeeze of inflation. Spending on overall entertainment grew by 10.2% in 2017, boosted by a 12.2% surge in pubs and 12.6% in restaurants, while theatre and cinema spending ticked upwards by 6.6%.[2] In contrast, department stores – those former, grand emporiums of ‘stuff’ – crisis is the new industry norm[3], and 2017 saw the lowest growth in retail spending since 2013.[4]

One factor is a growing penchant for minimalism. As noted in Euromonitor International’s Global Consumer Trends in 2018 report, minimalism – the celebrated reduction of ‘stuff’ – is a pivotal trend amongst today’s consumers, particularly those tastemakers in the 20-29 age bracket. “Consumers are adopting clean-living, more minimalist lifestyles, where moderation and integrity are key,” according to the report’s authors, which means that “[t]heir need to impress is less through ownership, and more through experiences they want to share.” [5] Conspicuous consumption is no longer de rigueur.
Lately, this emphasis on stuff-shedding has taken on an aspirational, Japanese inflection. Marie Kondo’s The Life-Changing Magic of Tidying Up, a de-cluttering guide that was released in 2014, encourages readers to rid their homes of anything that isn’t useful or, famously, which doesn’t “spark joy.” It has since sold millions of copies internationally, spawned a follow-up volume, and inspired an army of devotees of the “KonMari” method.[6]

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The Experience Economy
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[1] NPR, https://www.npr.org/2016/01/22/464013718/ikea-executive-on-why-the-west-has-hit-peak-stuff
[2] Barclaycard, https://www.home.barclaycard/media-centre/press-releases/Inflationary-pressures-characterise-a-year-of-caution-for-consumer-spending.html
[3] Financial Times, https://www.ft.com/content/cd5c205c-dea0-11e7-8f9f-de1c2175f5ce
[4] BBC News, http://www.bbc.co.uk/news/business-42744499
[5] Euromonitor International, http://go.euromonitor.com/white-paper-economies-consumers-2018-global-consumer-trends-EN.html
[6] New York Times, https://www.nytimes.com/2016/01/24/fashion/marie-kondo-spark-joy.html
[7] Euromonitor International
[8] The Financial Times
[9] Huffington Post, http://highline.huffingtonpost.com/articles/en/poor-millennials/
[10] McKinsey & Company, https://www.mckinsey.com/industries/private-equity-and-principal-investors/our-insights/cashing-in-on-the-us-experience-economy
[11] Agility PR, https://www.agilitypr.com/pr-news/public-relations/experience-economy-poised-skyrocket-2018/
[12] McKinsey & Company
[13] The Guardian, https://www.theguardian.com/business/2017/may/13/just-do-it-the-experience-economy-and-how-we-turned-our-backs-on-stuff
[14] McKinsey & Company