Frequently Asked Questions

 

Here are the answers to the questions we’re most commonly asked.

If you can’t find the answer you are looking for, please feel free to email us at support@silo.co.uk

How do I switch Intelligent Silos on or off?

You can do this once you are in the app. Simply head to the Account page, go to 'Funding your account' where you will see the option to switch them on or off. In order for Silo's intelligence to work, we need to link to your bank account to understand what you can safely afford to save. You are only able to link the account from which your direct debit is paid.