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FREQUENTLY ASKED QUESTIONS

Here are the answers to the questions we’re most commonly asked.
If you can’t find the answer you are looking for, please feel free to email us at [email protected]
Here are the answers to the questions we’re most commonly asked.

If you can’t find the answer you are looking for, please feel free to email us at [email protected]
JISA ACCOUNT TYPE
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Intelligent Silos
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Deposits and
withdrawals
How it works
  • FAQs
  • >    Deposits and withdrawals

How long does it take for me to receive my money after requesting a withdrawal?

We will always attempt to withdraw from your cash fund first, and this can take up to four days to reach your account. If there is insufficient cash and we need to sell some investments to make up the difference, this can take anywhere up to two weeks.

Can I withdraw my money?

Yes of course, you can withdraw your money from Silo at any point. There is no cost to make a withdrawal.

How long does it take for my money to move from my bank account into my Silo account?

We will send you an email notification one week before the money leaves your account the following Tuesday. Monthly Recurring payments are also shown two weeks before in app, to give you the chance to amend them if you change your mind.

How do I add money to my account?

Money can be added in three ways:

  • Monthly Recurring Silos, paid on the first Tuesday of every month
  • In app via ad hoc Boosts
  • Intelligent Silos

Is there a minimum or maximum that I can save into Silo?

You must be able to save a minimum of £25 per month via a Monthly Recurring Silo. There is no maximum.

Disclaimer

Please remember that we are an investment company and as is the very nature of investing, there are inherent risks. The value of your investments can both rise and fall over time and you cannot assume that past performance will repeat itself. You must be comfortable in the knowledge that you may receive less than you originally invested. The tax treatment of your investments with Silo will depend entirely on your individual circumstances and may be subject to change, so please do seek advice.

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© 2021 Killik & Co. Silo is a trading name of Killik Intelligent Savings Limited, licensed to Killik & Co LLP. All rights reserved. Killik & Co LLP is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No OC325132 Part of the Killik & Co Group. 46 Grosvenor Street, London W1k 3HN

Disclaimer

Please remember that we are an investment company and as is the very nature of investing, there are inherent risks. The value of your investments can both rise and fall over time and you cannot assume that past performance will repeat itself. You must be comfortable in the knowledge that you may receive less than you originally invested. The tax treatment of your investments with Silo will depend entirely on your individual circumstances and may be subject to change, so please do seek advice.

ABOUT

MEDIA & SITE

Connect

Instagram
© 2019 Killik Intelligent Savings Limited. All rights reserved. Silo is a trading name of Killik Intelligent Savings Limited, which is authorised and regulated by the
Financial Conduct Authority. Registered in England and Wales No 09449583. Part of the Killik & Co group. 46 Grosvenor Street, London W1k 3HN