The Branch Assistant role is responsible for providing full administrative support to the branch and team of Investment Managers.

Key Accountabilities

• Assisting investment managers in own team as required
• Reception work:
• Greeting clients, advising Investment Manager of their arrival, offering refreshments
• Answering telephone, re-directing to relevant Investment Manager or taking a message
• Post:
• am: opening, date stamping and distributing
• pm: enveloping, stamping and dividing into appropriate postbag
• Administration:
• completion of forms as required
• handling Settlements queries
• answering initial client queries
• chasing of required client correspondence
• Filing of all correspondence/papers in client files
• Setting up of meeting rooms and tidying up afterwards
• Ensuring all Trust/Stock Buy lists, product packs, magazines and brochures are visible, tidy and up-to-date
• Distribution of any product packs and follow-up of any returned forms
• Stock checking and, when necessary, ordering of stationery and supplies for office
• Dealing with cleaners, maintenance staff, as required.
• Assisting with Branch marketing initiatives

Competencies / Skillset

• Getting Things Done
• Communication & Sharing Knowledge
• Customer Service
• Effectiveness & Adaptability
• Team Working

Qualifications / Experience Required

• Educated to degree level or equivalent is preferred
• Good IT Skills
• Genuine interest in Financial Markets including a desire to study further professional qualifications relevant to the industry (CISI Investment Operations Certificate)
• Previous office experience and the ability to work unsupervised on occasions
• Well presented
• Excellent communication skills

Contractual Hours

9.00am – 5.30pm, Monday – Friday.
Flexibility to work later on occasion such as end of tax year.

Get In Touch

Please send a CV and covering letter to with the subject title of the role you are applying for.

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